Question 1

Is the office open without an appointment?

Accepted Answer

No, the Machelen office operates strictly by appointment. You can reach us by phone Monday to Friday from 9am to 1pm, or write to us at any time via the contact form.

Question 2

Does automation mean less human contact?

Accepted Answer

No, quite the opposite. Automation handles repetitive data entry and bank reconciliation, freeing up time our experts spend analysing your situation and talking with you — not retyping entries.

Question 3

Can I switch accounting firms during the year?

Accepted Answer

Yes, this is a common step. We handle retrieving the necessary information from your previous firm and ensure a smooth transition without any interruption to your accounting and tax obligations.

Question 4

Is my banking data secure?

Accepted Answer

The connection to your bank accounts goes through licensed, encrypted providers, in read-only mode: we view your transactions for accounting categorisation, but never have the ability to initiate a payment from your account.

Question 5

Do you work with freelancers and small businesses?

Accepted Answer

Yes, our clients range from freelancers just starting out to SMEs with dozens of employees. Support is tailored to the actual size and complexity of each file.

Question 6

Is the firm licensed?

Accepted Answer

Yes, DALLI — Accountancy & Tax Services is registered with the ITAA under number 53.300.284.

Question 7

How long does it take to get started?

Accepted Answer

After the initial conversation, connecting your tools and taking over your accounting history usually takes one to three weeks depending on the complexity of the file, without interrupting your business.

Question 8

Is the first conversation really free?

Accepted Answer

Yes, with no obligation. It's an opportunity to understand your business and clearly tell you whether our support fits your needs, before any decision is made.

Your questions, straight up.